unexpected delivery
Maysie came to us with very little information; all they handed her over with just a folder of vaccine records. From our prior conversations, we had asked what food she was eating and I spent some serious time on the Google seeing if it available locally (no) or if I could get it added into our senior population dog’s auto-shipment from Chewy (also no). Finally, I found it a bag at a Walmart a ways away, but we knew we needed a more sustainable plan.
After the first weeks of chaos, I ordered a bag of food from Chewy to see if we could slowly make the switch for Maysie and then set up the auto-ship. After a messy week where we discovered she just didn’t like her original food but loved, loved, loved this new one, I went back into the app and set up the recurring order.
A week later, I received an email that the package had been delivered. It wasn’t on our side deck, nor on our front steps. It was downpouring and dark, but the Mr went outside to see if they left it in our driveway, but no luck. We waited overnight to see if any of our neighbors got it, but no luck there either. I contacted Chewy who sent me to the delivery site where I opened a ticket. However, it was being disputed from the start because it showed as delivered.
I prepared myself to just buy another box and hope to better results (which says a lot about me), but decided to give it one more day for them to close my ticket and tell me there was no hope.
A necessary tangent: I have been receiving so many spam calls on my cell. 20 a day sometimes - and, they all leave voicemails. I’ve basically stopped answering my phone if there isn’t a name attached to the number.
As that “one more day” came to a close, I was going through my voicemails to delete them when I saw a number with my area code on it. Just for kicks, I read the transcript and it said…
“Hello, Lindsay! This is X, a professor at the (my town) university. I found your Chewy order and am trying to track you down so I can get it to you.”
I kid you not.
I called X back and it turns out that she found the box in the parking lot of the University Library, saw my name, and used the Googles to find my phone number. She dropped the box of the next day on her way to proctor a class.
Now, we will never know how the box ended up a mile away at the library. Did the delivery driver abandon it? Did it fall out the back of a truck? Who knows? But, my heart is happy knowing Maysie has her food, I didn’t have to pay twice for it, and there are some good-hearted people out there willing to go the extra mile, literally in this case!
Have you ever had a delivery go sideways yet somehow end up with you?

What a feel-good story! I love when things work out like this.
ReplyDeleteWe have a really weird house situation where we live on the same street (in terms of a casual glance) as another house with the same house number.
For YEARS we were constantly getting packages delivered to their house and vice versa. One time a poor delivery driver had unloaded these two HUGE boxes (they were some sort of furniture) and I took one look and said: I definitely did not order those. I bet they're for X house. Sure enough, they were. And that poor, exhausted fellow had to get them BACK up on the truck.
Wow, what a nice thing to do!
ReplyDeleteWhen we lived in Calgary, we were at 3223, and I used to get mail all the time for the people at 3323. It got so that at least a few times a month I was dropping things off and receiving things from them. Once I had a lululemon delivery go to them and the lady came by, all sheepish since she'd been so excited to get HER delivery that she opened it up, and realized she hadn't ordered it.
I love this! Not the terrible delivery, but the kind person who actually went the extra mile to get the food to you! I don't think I've had any of these crazy delivery issues - thank goodness!
ReplyDeleteI don't think I've had any weird problems like this. My sister has a consistent problem with things not getting delivered properly to her house though. I mean- does this happen with anything else? And you've ordered from Chewy before with no problem? I find it a little disturbing that the box apparently fell out of the truck but they marked it as "delivered." Oh well- all's well that ends well!
ReplyDelete